At The Mahjêre, each order is packed with care. Fulfillment typically requires 1–5 business days, with most orders shipping within 2 business days. These timeframes are estimates and may vary. We encourage placing orders well in advance if you require delivery by a certain date.

When an order contains multiple items, they may ship separately. Please confirm your shipping address is correct when placing your order.

For international shipping inquiries, please contact us at info@themahjere.com, and we will be happy to assist you with available shipping options.

Once your order ships, you will receive a shipping confirmation email with tracking information. Please note that orders containing multiple items may ship separately and therefore may have multiple tracking updates.

While we strive to ship orders as quickly as possible, delays can occasionally occur due to carrier issues, customs processing, or high order volumes. Please ensure your shipping address is correct when placing your order. Orders returned due to address errors may incur an additional shipping fee for reshipment.

We want you to love your purchase. If your order arrives damaged or you receive an incorrect item, please contact us at info@themahjere.com within 7 days of receiving your order, and we will be happy to assist you.

For complete details regarding returns, exchanges, and eligibility, please visit our Return Policy page.

As all sales are final and returns are not accepted, return shipping is generally not applicable. If your item arrives damaged and a return or replacement is approved by our team, shipping arrangements will be communicated on a case-by-case basis. Please contact us at info@themahjere.com for assistance.

We accept multiple secure payment methods including credit/debit cards and other available checkout options.

Yes, all payments are processed through secure and encrypted payment gateways. Your personal and payment information is always protected.

If you have any questions or need assistance, please contact us at info@themahjere.com. We’re always happy to help.

If your order arrives damaged or you receive an incorrect item, please contact us at info@themahjere.com within 7 days of receiving your order, and we will be happy to assist you.